South African Wines

Frequently Asked Questions

Short answers to the things people ask us most.

Draft — please edit in the admin panel before launch.

Do I need to be 18 to order?

Yes. You must be 18 or over to buy alcohol from this site. An adult signature is required on delivery — please ensure someone aged 18 or over is present to receive your order.

Where do you deliver?

Across mainland Great Britain, Northern Ireland, the Scottish Highlands & Islands, the Channel Islands, and the Isle of Man. See our Delivery page for full details.

How long does delivery take?

Standard delivery: 3–5 working days. Express (where available): next working day on orders placed before 2pm. Islands may take slightly longer.

Can I return wine?

Unopened bottles can be returned within 14 days under the Consumer Contracts Regulations 2013. See our Returns Policy. Damaged or faulty bottles should be reported within 48 hours of delivery.

Do prices include VAT?

Yes. All prices shown are in GBP and include UK VAT at 20%. The VAT amount is itemised in the order summary at checkout.