How we handle your personal data under the UK GDPR and Data Protection Act 2018.
Draft — please edit in the admin panel before launch. We take your privacy seriously. This policy explains what data we collect, how we use it, how long we keep it, and your rights.
Name, email, phone, delivery and billing addresses, order history, date of birth (for age verification), and marketing preferences. Payment card data is handled directly by our payment provider and is never stored on our servers.
To process your orders, verify your age, deliver your wines, send transactional emails (order confirmation, dispatch, delivery), and — where you have opted in — send marketing emails. We also use anonymised analytics to improve the site.
Essential cookies keep the site working (cart, login, age verification). Optional analytics cookies help us understand how the site is used. You can change your preferences at any time by clearing the cookie banner choice.
You have the right to access, correct, delete, or export your data. You can exercise these rights through the account section or by emailing us. We will respond within one month.
For privacy questions, contact us via the Contact page.
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